Frequently Asked Questions (FAQ)

1. What products do you sell?

We specialize in high-quality audio gear and tech gadgets — including headphones, speakers, smart devices, accessories, and more. Every product is carefully selected for performance, design, and reliability.

2. How can I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to checkout.
You’ll receive an order confirmation email once your purchase is successful.

3. What payment methods do you accept?

We accept a variety of secure payment options, including:

• Credit/Debit Cards (Visa, Mastercard, etc.)

• Digital wallets (e.g., GCash, PayPal, Apple Pay)

• Cash on Delivery (COD) — available for select areas

4. How long does shipping take?

Delivery times depend on your location:

• Local orders: 3–7 business days

• International orders: 7–21 business days
  You’ll receive a tracking number once your order ships.

5. How can I track my order?

Once your order has been dispatched, you’ll get an email or SMS with your tracking number and link to check your package’s delivery status.

6. Do you offer free shipping?

Yes! We offer free shipping on orders over [₱ / $ amount].
Shipping fees for smaller orders are calculated at checkout..

---

9. Do your products come with a warranty?

Yes! Most of our gadgets come with a [6–12 month warranty] depending on the brand.
Warranty coverage includes manufacturing defects but not accidental damage or misuse.

10. How can I contact customer support?

You can reach us anytime through:
📧 Email: [Your Email Address]
or via our Contact Us page.
Our support team is available [12 Hours] to assist you.

11. Do you sell authentic products?

Absolutely. All our items are 100% genuine and sourced directly from trusted brands and authorized distributors. We do not sell counterfeit or imitation products.